Terms of Service
Welcome to Lumeris. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services.
1. Acceptance of Terms
These Terms of Service (‘Terms’) govern your access to and use of the services provided by Lumeris (‘Services’). By using our Services, you confirm that you have read, understood, and agreed to these Terms. These Terms may be updated from time to time without notice; therefore, you should review them periodically.
2. User Responsibilities
As a user of Lumeris, you agree to:
- Provide accurate information during registration and maintain such information to be updated and accurate.
- Be responsible for your account credentials and keep them confidential.
- Notify Lumeris immediately of any unauthorized use of your account.
- Use our Services only for lawful purposes and in accordance with these Terms.
3. Service Description
Lumeris provides a variety of clean energy solutions tailored to meet your energy needs. Our Services may include, but are not limited to, the following:
- Renewable energy installations
- Energy efficiency consultations
- Energy management systems
- Educational resources and support
4. Fees and Payments
Some of our Services may require payment. By using such Services, you agree to pay all applicable fees. All payments must be made in a timely manner, and you agree to provide accurate payment information. Prices may change at any time with notice displayed via our Services.
5. Cancellation and Refund Policy
If you wish to cancel a service, please refer to the specific cancellation policy associated with that service. Refunds will be issued only in accordance with our established policies and conditions. All requests for refunds or cancellations must be submitted through the proper channels as defined in the user dashboard.
6. Intellectual Property Rights
All content and materials provided through our Services, including but not limited to text, graphics, logos, and software, are the property of Lumeris and/or our licensors. You may not use, reproduce, or distribute any content from our Services without our prior written permission.
7. User-Generated Content
Users may have the opportunity to submit content through our Services. By submitting content, you grant Lumeris a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute the content in connection with the Services. You represent and warrant that you own or have the necessary rights to the submitted content.
8. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
9. Limitations of Liability
Lumeris, its affiliates, and their respective officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. This includes, but is not limited to, loss of profits, data, or use, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Lumeris and its affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of our Services, your breach of these Terms, or your violation of any rights of another party.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Services will be resolved in the appropriate courts located in that jurisdiction.
12. Changes to Terms
Lumeris reserves the right to modify these Terms at any time. Changes will become effective immediately upon being posted. Your continued use of the Services after changes have been made constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about any updates.
13. Termination
Lumeris reserves the right to terminate or suspend your access to our Services at any time, without prior notice, for any reason, including, but not limited to, violations of these Terms. Upon termination, your right to use our Services will immediately cease.
14. Contact Us
If you have any questions or concerns about these Terms or our Services, please reach out to us through the provided channels in your user dashboard. We value your feedback and strive to address your inquiries promptly.
15. Miscellaneous
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. These Terms constitute the entire agreement between you and Lumeris concerning your use of our Services.
16. Acknowledgment
By using our Services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. Thank you for choosing Lumeris.